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  2. For our members
  3. Case Management & Employee Benefits FAQs
  4. Case Management Referral FAQs

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Case Management Referral FAQs

  • How will HelloSelf contact me?
  • Who do I contact if I have questions?
  • Do i need to pay for any sessions?
  • What happens if I’m unavailable for a few weeks?
  • What happens if I don’t respond to appointment offers?
  • What if the therapists availability i'm matched with does not work for me?
  • What happens after my case manager refers me?
  • Can I choose my own therapist?
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