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HelloSelf
For our members
Priory Patients FAQs
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Priory Patients FAQs
What is HelloSelf, and how does it relate to The Priory Group?
I’m a Priory patient with a question about my treatment or care plan - who should I contact?
I’m a Priory patient having a technical issue with HelloSelf - who can help?
I’m a Priory patient - who do I contact about the cost of my sessions or billing queries?
What happens if I miss a Priory session on the HelloSelf platform?
How do I cancel or rearrange my Priory appointment?
Can Priory patients use HelloSelf for both in-person and online sessions?
I’m a Priory patient and haven’t received my HelloSelf registration email - what should I do?
I’m a Priory patient - how do I set up my HelloSelf account?
I’m a Priory patient - why have I been asked to use the HelloSelf platform?