What should I do if there’s an error on my invoice?

If you find a mistake on your invoice, for example, if the session charges are wrong or if there's something else that doesn't look right, please reach out to our billing team as soon as possible. Make sure to include all the relevant details, such as your invoice number, the date of the invoice, and a clear description of the error.

Our billing team hellofinance@helloself.com will look into it, investigate the issue, and make any necessary corrections to your invoice. We want to ensure that your billing information is accurate and reflects the services you received.