What should I do if my call didn’t connect properly?

If your call was initiated but didn’t connect:

  1. Check your internet connection to ensure it’s stable.
  2. Make sure your device settings allow microphone and camera access for the HelloSelf app.

If the issue persists:

  1. Try restarting the app or browser
  2. Clearing your cache
  3. Or switching to a different device

For recurring issues, contact our support team techsupport@helloself.com with session details for personalised assistance.

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