If your call was initiated but didn’t connect:
- Check your internet connection to ensure it’s stable.
- Make sure your device settings allow microphone and camera access for the HelloSelf app.
If the issue persists:
- Try restarting the app or browser
- Clearing your cache
- Or switching to a different device
For recurring issues, contact our support team techsupport@helloself.com with session details for personalised assistance.
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