Yes, if you feel your current therapist isn’t the right fit, you can request a rematch.
Share your feedback with our referrals team, and we’ll work to match you with a therapist who better meets your needs.
Please allow up to two weeks for the Customer Success Team to process your request. It may not always be possible to rematch you to another suitable specialist (for example: certain modalities of therapy and evening/weekend appointment times are limited), in these instances we will signpost you to other suitable services.
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